If i had to pick, it would be product. Her self-titled was the start of something fresh and finally a balance of what I believed she had been trying to do again since her first and second album. Then she comes out with the "Jackie" album which went left to many of her fans because the start of her new sound was being created with that album I believe. That album was a complete evolution. I really don't the straight pop is her thing. Especially not her day 1 fans even though some of us support her either way. I really think she should balance it out again. I still listen to her self-titled the most to this day. That album is timeless. I'm anticipating her new Era though. Come through CiCi.