Always a flight/traffic/time excuse. Here's an idea: Use your knowledge of the last 20+ years in the business to anticipate these problems and plan accordingly by catching an earlier flight and getting to the venue early for a change. And she's not such an amazing talent if she can't transition with the times and create but one album in her whole career. Amazing is Stevie Wonder, Lionel Richie, Anita Baker, Aretha Franklin, Prince, Mariah...