In reply to Sweetnothings78.

One - she doesn't get regular radio airplay but is doing ok on streaming and her album releases have consistently charted in the top 10 of the Hot 200
Two - she enjoys critical acclaim and was nominated for Grammys with her debut ep
Three - I'm assuming her being a low profile performer (does not record songs for Pop radio / does not rely on choreography and the "Pop machine") yet a constant touring act makes her a profitable act
But most importantly Four - she is DOPE! She is an extremely gifted songwriter and artist who knows how to craft music that is very engaging and involving if you're into what she does. I usually prefer the big belters but Jhené does a lot with her fairy vocals.