I lost my mind seeing Alicia in makeup again. The way her eyes are accentuated just melted my soul. Even better, the video is one of the most stunning visuals I've ever seen. The water flowing around Alicia at the piano, the images of the victims and their names chalked in the street, the lights of the city in the background, the grand pianos sitting in the street, and every close up, long shot and medium shot of Alicia... I am MESMERIZED!! I am a complete fan of this song now and I think the tide may be turning in Alicia's favor. I could cry. I need that tour rescheduled NOW!